ReturnLogic is a return management platform that makes the return/exchange process incredibly simple for Shopify stores.
Customers are able to simply enter their email address and order number and can update their address information, review the items they’ve purchased, or process a return or exchange.
During the exchange process, the customer can make selections from whichever portion of the catalog that you’d like them to be eligible for, and select their replacement product, whether it's just a different size, color, or a different product completely.
As the merchant, you have a customizable return or exchange flow that can get additional information from the customer that you can use to understand why they are returning. For example, if the product keeps coming back as too small, you may need to adjust your sizing guide. You can even use tags in Shopify to exclude items entirely from your return policy.
In the backend, your team will manage returns through their platform.
ReturnLogic can work for merchants still shipping from their own warehouse or home, but typically when you hit this point of scale, you’ve got a 3rd party logistics provider. They work with most warehouses to set up the process for returns to make sure it will work with their existing systems. If they don’t have an existing API with that warehouse, there is a way to get an API created with their trusted agency partners (or if you’re an API guru).
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.