The Ultimate Guide to eCommerce Tech Stack Optimisation in 2024
The world of eCommerce is always changing. Staying ahead means constantly refining your approach, and nowhere is this truer than in the area of your tech stack.
The recent episode on eCommerce MasterPlan made it quite clear that tech stack optimisation needs to be at the forefront of every eCommerce business's strategy for 2024. If it wasn't on your radar before, the insights shared by the tech stack experts will surely put it to the top of your to do list.
Why You Should Optimise Your eCommerce Tech Stack
The benefits of tech stack optimisation are vast and varied.
First and foremost, can save you a lot of money and time, which is crucial for a successful online business. By simplifying and combining your digital tools, you can cut unnecessary costs on duplicate functions and expensive subscriptions.
Also, automating everyday tasks and making data sharing smoother between systems greatly reduces the need for manual work and makes operations more efficient.
These improvements free up money and time, letting businesses focus on growing and innovating, giving them an advantage in the competitive eCommerce world.
Agility in Business Operations
Improving your tech stack makes your business more flexible and quick to react to changes. It helps your online platform quickly adjust to new market trends, changes in what customers want, and new tech developments.
With a smoother and more effective tech setup, your business can start new campaigns, try out new features, and quickly respond to what customers say.
This speed helps you stay ahead of competitors and keep up in a fast-moving market that prizes quick changes and fast responses.
Enhance Customer Experience
Optimising your tech stack significantly enhances the customer experience, which is key to keeping customers coming back and improving your profit margins.
A seamless and efficient tech setup not only ensures your website runs smoothly but also personalizes the shopping experience, making customers feel valued and understood. This positive experience encourages repeat business, fosters loyalty, and ultimately leads to increased sales and higher profits as satisfied customers are more likely to make additional purchases and recommend your business to others.
Make Sure You Get This Right
However, with opportunity comes challenges. A cursory glance at any eCommerce tech stack reveals countless potential optimizations, but success lies in discerning what you should do from what you could do.
This discernment process begins with a thorough audit of your current tech stack.
● What tools are you using?
● How well are they serving your business needs?
● Are there redundancies or gaps?
Answering these questions is the first step toward meaningful optimization.
Outsourcing emerges as a valuable strategy for many businesses, offering a way to leverage expertise without the need to develop it in-house. Yet, as the experts pointed out, the decision to build bespoke solutions or opt for out-of-the-box functionality is not an easy one to make. It requires a careful assessment of your business's unique needs and the capabilities of available solutions.
Our Key Takeaway - make the most of what you’ve got
Among the strategies and insights shared in this episode, one stands out: the importance of utilizing the tools you're already paying for.
It's all too common for businesses to invest in a suite of tools and platforms, only to use a fraction of their capabilities. Identifying these underutilized resources can not only save money but also uncover hidden opportunities for optimisation and growth.
Moving forward in 2024, eCommerce businesses are presented with a clear mandate: to review, refine, and optimise their tech stacks.
The journey toward optimisation is complex, with many factors to consider--from cost and time savings to enhancing the customer experience. Yet, the rewards are undeniable, offering a way to improved efficiency, customer satisfaction, and business growth.
Armed with the insights from this latest insightful podcast episode, eCommerce brands are well-equipped to navigate this journey, turning their tech stacks into engines of success.
Listen to the full episode over at eCommerce MasterPlan >> 7 Top Tips for TechStack Optimisation in 2024 (episode 485)
Or on Spotify or Apple Podcasts
Read more about Tech Stack Optimisation Here >> Tech Stack Mastery
