[New Virtual Event] Black Friday / Cyber Monday Best Practices for Ecommerce - Sept 29 - 30

Collection: Gorgias Alternatives

3 tools
  • Richpanel
    Regular price
    Starting at $65.00 per month
    Sale price
    Richpanel is a customer support platform that allows your team to track, manage and resolve customer support issues. This tool not only improves your customers experience, but also improves the ease of access and usability for your team.
  • jumper.ai
    Regular price
    Starting at $0.00 per month
    Sale price
    Jumper.ai is a chat tool on the forefront of conversational commerce and social commerce. They enable brands to connect with their customers right where the customer wants to chat: Facebook Messenger, WhatsApp, Instagram, SMS, Google RCS, iMessage - basically any conversation platform you can think of. They also go on your website, so that you can sell through chat. Customers can get personalized advice, ask questions, request a demo and tada, best of all, pay for products all within the chatbox. 
  • Re:amaze
    Regular price
    Starting at $20.00 per month
    Sale price

    Re:amaze is a customer service and live chat platform that helps Wcommerce customer service teams mitigate and respond to inquiries by prospects and customers. 

    They have a robust Shopify integration, advanced live chat tool, knowledge base / FAQ system, which you can search directly from their chat tool, and they integrate with all the channels you would need: SMS, Messenger, Social Media, Email, Contact forms, Phone, etc.

    Some more advanced features include: Collision detection, which prevent multiple agents from responding to same ticket.