Delivery & Cross-Border Connect Live 2026
IMRG
Delivery & Cross-Border Connect Live 2025 is a one-day conference at London's Royal Horseguards Hotel, offering eCommerce leaders insights and networking opportunities to enhance delivery and cross-border strategies.
information about 2026 coming as soon as we have it
The Delivery & Cross-Border Connect Live 2025 is a full-day conference taking place at the distinguished Royal Horseguards Hotel in London, located along the River Thames at Embankment.
This event is designed to address the complexities of customer expectations in delivery and cross-border eCommerce, as highlighted by IMRG data indicating that 57% of shoppers abandon carts due to delivery concerns, and nearly 30% are hesitant to purchase from international retailers.
Attendees can expect to:
- Enhance Customer Satisfaction: Gain actionable strategies to improve both pre- and post-purchase delivery experiences, directly addressing common customer concerns.
- Engage in Expert Discussions: Participate in insightful roundtable sessions and peer-to-peer dialogues, fostering collaboration and the exchange of best practices.
- Network with Industry Leaders: Connect with peers and experts during dedicated one-to-one networking sessions, a gourmet three-course lunch, and a champagne reception.
The conference is complimentary for IMRG Retail Members.
Non-members may also attend at no cost, provided they meet specific eligibility criteria:
- Holding a managerial position or higher within their organization and
- Representing a retail business with an annual turnover of £2 million or more.
This event offers a valuable opportunity to gain insights into the latest challenges and opportunities in eCommerce delivery and cross-border trade, equipping attendees with the knowledge needed to drive business growth.
For more details and to confirm eligibility, please visit the event website.
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