eCom Collab Club London

**eCommerce agencies and tech partners. Listen up.**

Online events suck

We all want to grow.

We all wish we did partnerships better

There are some freakin' awesome people in UK eCommerce that we haven't met.

If you're nodding your head like a well-oiled nodding dog - well, you've come to the right link from your daily LinkedIn scan.

eCommerce Collab Club brings together eCommerce agencies and tech partners under 1 warm, caffeinated roof. This time, we’re digging into what happens after the checkout – because the sale is never the finish line.

With rising costs, rising expectations and customers who often ghost faster than a bad Hinge date, brands are being forced to rethink the post-purchase experience. From delivery to unboxing to what happens next, we’re getting into the messy middle of** keeping customers engaged, happy and actually coming back**.

Expect honest opinions, real examples, and strategies you can actually use...not just nod along to and forget by Friday.

Why You Should Attend

• No F***wittery. No Funnels. Just What Works: Two straight-talking panels on post-purchase experience, retention and last-mile performance. No theory. No sales decks. Just operators sharing what’s working (and what definitely isn’t).
• Your Delivery Experience Is Your Brand Now: From shipping comms to returns to surprise-and-delight moments, we’ll unpack how brands are turning logistics into loyalty and where a lot are dropping the ball.

1. Stop Leaking Customers After Checkout: You paid to acquire them… now what? Learn how brands are keeping customers engaged post-purchase and turning first orders into infinite “take my money again” moments.
2. Meet People Who Actually Get It: No awkward small talk here. Just founders, operators and app providers swapping ideas, sharing scars and helping each other figure out what the hell works in the eCom world of 2026.

Meet the Speakers

On the roster so far:

• Elsa Gomez, Designer, Maker & Owner, Brass & Bold
• Peter Bollons, Head of eCommerce & Growth Marketing, Slick Gorilla
• Steve Willicott, Co-Founder, Uncle Matt's Hats
• Faye Whitley, Founder, Beevive
• Joseph Aubry, CEO, Loyoly.io
• Chris Forbes, Co-Founder, Cheeky Panda
• Carl Posadas, Commercial Growth Director, Glopal
• Descartes Peoplevox
• Luke Howitt, Co-Founder, Supplied Agency

Plus more exciting **DTC Brand founders **to be announced very soon...

The Takeaway

You’ll leave with a clearer plan for keeping customers engaged after the sale and turning great experiences into repeat purchases. From improving the last mile to creating memorable post-purchase moments, expect practical ideas you can put into action straight away… Plus a few valuable new connections along the way.

Sold? If so, just grab a ticket now