With the customer acquisition costs going up while being stuck in a constant discounting spiral, increasing customer loyalty has never been more vital. So how can you entice customers to make that all important second and third purchase?
Join Fresh Relevance, Dotdigital , PushOn and other talented eCommerce, travel & digital marketing professionals for an afternoon of inspiring sessions and discussions on how to provide customers with an engaging experience that drives results.
If you’re responsible for driving email engagement, online revenue and/or customer loyalty for an eCommerce or travel business, then this event is for you.
Fresh Relevance, Dotdigital and PushOn are joining forces to lead you on a journey into mastering impactful moments across the entire customer experience.
We’ll explore how to provide a seamless experience across key channels over five essential phases of the customer journey: awareness, consideration, purchase, post-purchase, and loyalty.