Loyalty Connect 2026

Loyalty Connect 2026 is a two-day online event for Shopify brands. Built around modern loyalty, retention, and growth, it’s positioned as a focused summit for brands that want to turn customer loyalty into a stronger revenue driver—not just a nice-to-have.

This is a strong fit for teams looking for practical guidance rather than broad theory. The event is structured around eight virtual sessions across two themed days—one focused on inspiration and the other on activation—so attendees can move from big-picture strategy into the tools, tactics, and examples that help loyalty programs perform better in the real world.

Because it is online, it also makes it easier for busy eCommerce teams to access expert-led content without the time and cost of travel.

If you attend, you will:

• Learn how leading Shopify brands are using loyalty to drive growth, with examples drawn from real brand journeys and retention strategies.
• Get expert analysis of top-performing loyalty programs, helping you understand what makes a program feel differentiated and effective.
• Pick up practical dos and don’ts for building or improving your own loyalty strategy, so you can avoid common mistakes.
• See step-by-step guidance on loyalty technology, including how modern tools can support retention and customer experience.
• Explore the role of AI in loyalty and retention, including live demos and discussions about how AI can accelerate brand growth in eCommerce.
• Understand what customers actually want from loyalty programs, based on fresh research and ecommerce-focused discussion.

This event is especially relevant if you’re responsible for retention, CRM, lifecycle marketing, or customer growth and want a clearer path to building a loyalty program that supports long-term eCommerce performance. For registration and the latest agenda details, check the event website below.