Perfect Your CX: Reviews, Support and Creating Impactful Customer Touch Points
A lot goes into your brand’s customer experience, including: social proof, onsite navigation, design, customer service, shipping & fulfilment, and more. It’s a lot for any brand to take on, so join Jessica Grossman, Founder & CEO of In Social on February 24th for this exciting Masterclass, “Perfect Your CX: Reviews, Support, and Creating Impactful Customer Touch Points.”
We’ll dive into:
- How to implement a full-circle approach to customer service and engagement,
- The most critical digital touch points to pay attention to,
- Best practices for proactively creating memorable customer experiences, and
- How to resolve issues when things go wrong.
Don’t miss this opportunity to transform your customer experience into one consumers will want to shop with over and over again!