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October 6, 2022 12:00 PM
October 18, 2022 10:00 AM
October 25, 2022 7:00 AM
Paid event
Free to join

Perfect Your CX: Reviews, Support and Creating Impactful Customer Touch Points

Feb 24, 2022 9:30 AM
Hosted by:
Okendo

A lot goes into your brand’s customer experience, including: social proof, onsite navigation, design, customer service, shipping & fulfilment, and more. It’s a lot for any brand to take on, so join Jessica Grossman, Founder & CEO of In Social on February 24th for this exciting Masterclass, “Perfect Your CX: Reviews, Support, and Creating Impactful Customer Touch Points.”

We’ll dive into:

  • How to implement a full-circle approach to customer service and engagement,
  • The most critical digital touch points to pay attention to,
  • Best practices for proactively creating memorable customer experiences, and
  • How to resolve issues when things go wrong.

Don’t miss this opportunity to transform your customer experience into one consumers will want to shop with over and over again!

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