Savant eCommerce Munich

Savant eCommerce Munich is your best way to make meaningful connections with senior peers and stay up-to-date with the most pressing industry trends. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and CRM from the region’s top brands and retailers.

Attend to hear inspiring talks and join interactive discussions that will help you:

• Deliver a seamless omnichannel CX that engages customers
• Evaluate your performance across touchpoints to optimise your marketing mix
• Build a mobile strategy that leads shoppers to the products they want to buy
• Create a unique D2C proposition that stands out in a crowded market
• Use your loyalty programme to build strong, long-term customer relationships
• Make your campaigns more engaging and effective with data-driven marketing
• Provide relevant content that inspires customers to buy your products
• Personalise your messaging and offers in response to real-time market dynamics
• Leverage conversational commerce to give quick answers to busy customers
• Offer quick, convenient and sustainable delivery options

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Key topics to be discussed‍

• Deliver a seamless omnichannel CX that engages customers
• Deliver a seamless omnichannel CX that engages customers
• Evaluate your performance across touchpoints to optimise your marketing mix
• Build a mobile strategy that leads shoppers to the products they want to buy
• Create a uniqueD2C proposition that stands out in a crowded market
• Use yourloyalty programmeto build strong, long-term customer relationships
• Make your campaigns more engaging and effective withdata-driven marketing
• Provide relevant content that inspires customers to buy your products
• Personaliseyour messaging and offers in response to real-time market dynamics
• Leverage conversational commerce to give quick answers to busy customers