Savant eCommerce Munich

Savant eCommerce Munich is your best way to make meaningful connections with senior peers and stay up-to-date with the most pressing industry trends. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and CRM from the region’s top brands and retailers.

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Attend to hear inspiring talks and join interactive discussions that will help you:

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- Deliver a seamless omnichannel CX that engages customers

- Evaluate your performance across touchpoints to optimise your marketing mix

- Build a mobile strategy that leads shoppers to the products they want to buy

- Create a unique D2C proposition that stands out in a crowded market

- Use your loyalty programme to build strong, long-term customer relationships

- Make your campaigns more engaging and effective with data-driven marketing

- Provide relevant content that inspires customers to buy your products

- Personalise your messaging and offers in response to real-time market dynamics

- Leverage conversational commerce to give quick answers to busy customers

- Offer quick, convenient and sustainable delivery options

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Key topics to be discussed‍

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- Deliver a seamless omnichannel CX that engages customers

- Deliver a seamless omnichannel CX that engages customers

- Evaluate your performance across touchpoints to optimise your marketing mix

- Build a mobile strategy that leads shoppers to the products they want to buy

- Create a uniqueD2C proposition that stands out in a crowded market

- Use yourloyalty programmeto build strong, long-term customer relationships

- Make your campaigns more engaging and effective withdata-driven marketing

- Provide relevant content that inspires customers to buy your products

- Personaliseyour messaging and offers in response to real-time market dynamics

- Leverage conversational commerce to give quick answers to busy customers

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