The Delivery Conference 2027

The Delivery Conference (TDC) returns for 2 days at Royal Lancaster London, London—a premium retail **eCommerce **event designed for decision-makers who want to turn delivery operations into a measurable competitive advantage.

What you’ll get from attending

• You will hear directly from industry leaders on what’s changing in delivery, logistics, and customer expectations—and what to do about it.
• You will take away practical insights on building a delivery experience that supports conversion (including smarter checkout delivery choices that can reduce abandonment).
• You will learn how leading retailers use delivery data more effectively, including what “predictive delivery intelligence” looks like in practice and how it can improve decision-making.
• If you’re responsible for performance and loyalty, you’ll explore how trust, transparency, and predictability in delivery shape brand perception long after checkout.
• You will get networking value with peers across retail and eCommerce, spanning strategy, operations, and technology—useful for benchmarking and problem-solving.
• You will see examples of scaling delivery internationally, including approaches that reduce complexity when expanding across carriers and markets.

This is a **paid **event.

For retail and **eCommerce **teams, TDC stands out because it frames delivery as more than a cost center—positioning it as a growth lever that can protect margin, improve customer experience, and strengthen retention. The focus on real-world logistics insights plus structured networking makes it especially relevant for enterprise brands and fast-scaling retailers looking to upgrade their delivery capabilities without guesswork.

Check the event website for the latest agenda, speakers, registration details, and onsite information.