The Delivery Conference 2027
TDC
Europe’s delivery and eCommerce leaders converge for two days of strategy, tech, and networking in London.
**more info coming soon**
TDC is the UK’s flagship gathering for leaders shaping eCommerce delivery, returns, and customer experience. Hosted at the Royal Lancaster Hotel in London, the 2026 edition blends executive keynotes, deep-dive tracks, and high-intent networking—plus an off-site welcome reception to kick things off in style.
Expect a program centered on the AI-powered, data-driven, and customer-led future of logistics, with sessions spanning technology, sustainability, cross-border, and the partnerships redefining fulfilment.
Headline names announced include Mary Portas, Richard Ayoade, Al Ko (Auctane) and Arka Dhar (Google DeepMind) alongside brand, carrier, and platform leaders who bring real-world case studies and practical frameworks—not just big ideas.
The opener features customer user groups followed by a welcome reception at Porchester Hall; the main conference runs the next day with 20+ sessions, product showcases and workshops, and a closing celebration back at the venue.
If you attend, you will:
- Get decision-grade insight on using AI and data to improve forecasting, routing, exception management, and post-purchase CX.
- Benchmark strategies for cross-border growth, diversified last-mile, sustainability targets, and delivery-led loyalty.
- Translate vision into action in track sessions (Smart & Adaptive Logistics, Customer-Led Delivery, Business of Intelligent Delivery) designed for operators.
- Meet retailers, carriers, and tech providers in the exhibition hall (50+ solutions expected) and structured networking formats.
- See what’s next from Metapack & ShipStation in product showcases focused on automation and delivery intelligence.
- Wrap the day with an evening celebration for more connection time with peers and partners.
Registration tiers confirm it’s a ticketed conference with category-based pricing (retail, carriers/3PL, technology vendors, sponsors) and team bundles available.
Check the event website below for agenda details, speaker updates, pricing, and registration.
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