Click Here to Watch the Latest Virtual Event.

Product Overview

Updated: 3/13/19

FenixCommerce combines location information and customer information with logistics, inventory, shipping, and past order information to predict the delivery date of products, then they display the best shipping options and predicted delivery date to the customer on the product detail page and checkout pages, increasing net revenue for Ecommerce merchants like Mens Warehouse and Levi’s by 5% or more.

Use code "Ecomtech" for 10% off.

Who is this for?

Fenix Commerce is for Ecommerce merchants doing over 1,000 orders a month that have an established shipping and logistics process and go through major carriers for most of their sales.

Who is this not for?

New stores with low order volume won’t see the benefits of this tool outweigh the costs, plus there are just other things your store needs to implement at those early stages. If you’ve never worked on Conversion Rate Optimization for your site before, you may want to start with other tests.

The Secret Sauce:

FenixCommerce is quite unique in that it uses shipping, inventory, and logistics data to increase conversion rate optimization. I’ve never seen anything quite like this.

Certainly the accuracy of the landed delivery date is what you’re paying for, but more specifically the customer is the one that wants this information. It helps mitigate customer inquiries, like the oh so common “where’s my order” ticket, by providing expectations before the user even purchases.

Category

Conversion Rate Optimization

Customers

100+

Company Size

10+

Founded

2017

Pricing

  • Pricing
With options starting as low as

$199 per month

FenixCommerce Intelligent Delivery Platform™ pricing is highly customizable, based on eCommerce order volume.

All Fenix IDP subscriptions include our money-back guarantee: if you do not find that Fenix is more than paying for itself, contact us within 30 calendar days of installation for a full refund of your first month's subscription fee.

Top Integrations

FenixCommerce Alternatives

Sold out

Sold out

How Will This Work With My Store?

What metrics will this help me improve?

The main metric to pay attention to is conversion rate. FenixCommerce has proven with A/B testing that adding their widget increases conversion rate by an extra 5% in net revenue to the business’s top line.

They bill based on order volume, which means they are betting they can increase order volume with their tool. And this makes sense, because the magic they do is based a lot on your order and delivery history, among the other factors already mentioned.

You can also adjust your shipping costs, which means revenue from shipping could increase, padding margins or helping to adjust for costs.

You should also notice a decrease in customer service inquiries around the “Where’s my order” question.

What makes Fenix Commerce different than competitors?

FenixCommerce is quite unique in that it uses shipping, inventory, and logistics data to increase conversion rate optimization. I’ve never seen anything quite like this.

Certainly the accuracy of the landed delivery date is what you’re paying for, but more specifically the customer is the one that wants this information. It helps mitigate customer inquiries, like the oh so common “where’s my order” ticket, by providing expectations before the user even purchases.

How long will it take to setup Fenix Commerce?

Many customers are self-onboarded, but if you need a hand, you can book time with their team. It takes 2 days maximum to get started, and that is typically only if you need a custom webhook API integration or you have a complex theme setup.

When should I use Fenix Commerce?

Fenix Commerce is for Ecommerce merchants doing over 1,000 orders a month that have an established shipping and logistics process and go through major carriers for most of their sales.

This can work well for print-on-demand, dropshippers, or merchants with a handful of warehouses and dispersed inventory.

By the way, large merchants with hundreds of local shops or warehouses, this can work really well for you.

Common industries this works great from a Conversion Rate Optimization standpoint are beauty, fashion, apparel, and jewelry. And it can still work great for anyone else.

Who will use and manage Fenix Commerce?

While this tool is typically sought after by the CMO or head of marketing, its implemented and managed mostly by the operations team, except for the initial installation of the widget to the product detail page, cart, and checkout.

You’ll want your operations manager to log into the Fenix Commerce dashboard when printing labels or purchasing shipping, so that they can match the customer expectation with the right shipping method.

What complementary tools might I use with Fenix Commerce?

FenixCommerce is quite unique in that it uses shipping, inventory, and logistics data to increase conversion rate optimization.

FenixCommerce has proven with A/B testing that adding their widget increases conversion rate by an extra 5% in net revenue to the business’s top line.

They plug into your Shopify inventory, which is typically pulled from your inventory management system. In the near future they will have some direct integrations with inventory management solutions as well.

FenixCommerce is a glimpse into the future of Ecommerce and exemplifies the power of machine learning for merchants. The future of Ecommerce is personalization, AI, and faster shipping. FenixCommerce embodies that future.