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Product Overview

Updated: 3/13/19

SMS Bump is an SMS marketing tool designed specifically for Shopify stores. They are the largest SMS marketing tool in the Shopify app market, and they have extremely robust functionality and features.

Who is this for?

If you’re running an established store and aren’t doing SMS yet, what are you waiting for? It’s a proven revenue driver and not difficult to implement.

Who is this not for?

It’s less valuable for stores that don’t work on post-purchase retention or repeat purchases.

The Secret Sauce:

Their dynamic abandon cart message, which populates the exact items in the cart, with images, and drives the user back to purchase. They also have similar functionality for post-purchase upsells, yay!

Another crucial feature is the dynamic coupon code, so that you can send unique, time sensitive offers, that drive urgency and increase conversion rate.

They serve nearly the entire world and automatically navigate all compliance issues so that you don’t have to.

Category

SMS Marketing

Customers

Over 10,000 businesses

Company Size

11-50 employees

Founded

2018

Pricing

  • Monthly
Pay as you go SMSBump SMSBump Plus SMSBump Enterprise

Price

As much as you use

$34.99/mo

$59.99/mo

Custom

Global compliance delivery

Yes

Yes

Yes

Yes

Sign up credits

$0.30

$5

$15

$100

Discount on credits purchased

-

-

5%

10%

Top Integrations

 Mailchimp Integration
ReCharge Integration

SMSBump Alternatives

How Will This Work With My Store?

What metrics will SMSBump help me improve?

Their tool allows you to easily segment by country, by price of SMS, because sending texts does have a fixed cost associated with it, and by time of day. Perfect for avoiding a 12AM message to a customer, which is typically against international law, by the way. They do all this with automatic IP detection and phone number detection software, you don’t have to worry about it from your end at all.

What makes SMSBump different than competitors?

The dynamic abandon cart message, which populates the exact items in the cart, with images, and drives the user back to purchase.

Another crucial feature is the dynamic coupon code, so that you can send unique, time sensitive offers, that drive urgency and increase conversion rate.

They serve nearly the entire world and automatically navigate all compliance issues so that you don’t have to.

How long will it take to setup SMSBump?

You will want to setup and run SMS automations and campaigns and integrate this with your existing marketing efforts, which can take more time, perhaps up to 10 hours additional setup with 3 hours a month in marketing and reporting time.

When should I use SMSBump?

You should launch SMS marketing early on in your store’s lifecycle, as it really can be used at any stage, and it scales with your store. If you’re running an established store and aren’t doing SMS yet, what are you waiting for? It’s a proven revenue driver and not difficult to implement.

Who will use and manage SMSBump?

There are some initial setup needs. You need to ensure you are compliant and setup your opt-in locations, which could be a pop-up, on your shipping detail page, or other places. Don’t worry about making these adjustments to your checkout pages, which should not be done by an ameteur. You can ask their team for assistance.

What complementary tools might I use with SMSBump?

SMS Bump integrates with many top tier Shopify Apps, which is crucial for bringing an omni-channel marketing approach. They integrate with Klaviyo and Mailchimp so that you can coordinate Email and SMS campaigns.

Bold cashier and Recharge for checkout and payment information, as well as opt ins.

Gorgias and Zendesk for customer service.

Smile for sending the user loyalty point information and other crucial information that can help retain them.

They also have a slick Manychat integration that allows you to auto-detect the phone number, if its in your Facebook profile, and then suggests you subscribe to text as well. If its not, it asks for your phone number. That’s right Messenger to SMS opt-ins. So cool.

They are soon looking to launch review integrations, Loox, Yotpo and Judgeme, so that you can review via SMS, how cool is that!