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Recurly
Jun 20, 2025
Customer Retention
Recurly Logo.png

Recurly

An all‑in‑one subscription management platform that automates recurring billing, advanced payments orchestration, churn recovery, and global compliance

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What is {listing}?

Recurly is a subscription management and recurring billing platform designed to help businesses scale their subscription services effectively. It provides tools and solutions that enhance revenue growth by converting one-time buyers into lifelong subscribers. Recurly offers a robust dunning engine to reduce customer churn and boost revenue. The platform is recognized for its efficiency in launching services quickly, reducing costs, and allowing businesses to focus on product development.

Recurly is tailored for scalability, accommodating businesses from small startups to large enterprises with global reach. It supports various payment options and integrates with existing systems to enhance subscriber engagement. Trusted by high-growth brands worldwide, Recurly handles the complexities of subscription management, allowing companies to concentrate on their core offerings. Its reliability and flexibility make it a preferred choice for businesses aiming to provide an excellent subscriber experience while optimizing their operational efficiency.

What makes {listing} different than competitors?

Recurly distinguishes itself in the subscription management market through its powerful, flexible, and user-friendly platform that caters to businesses of all sizes. It offers seamless integration capabilities, allowing companies to connect with existing systems effortlessly. Recurly's advanced dunning management reduces churn by automating the recovery of failed transactions, thus enhancing revenue retention.

The platform supports multiple payment gateways and currencies, making it ideal for global businesses. Additionally, Recurly provides detailed analytics and insights, enabling businesses to make data-driven decisions. Its focus on ease of use, scalability, and robust customer support sets it apart from other subscription management tools.

What metrics is {listing} going to improve for my eCommerce store?

Recurly enhances key eCommerce metrics such as customer retention by reducing churn through advanced dunning processes, increases lifetime value (LTV) by optimizing subscriber engagement, boosts revenue through efficient billing, and improves conversion rates with seamless checkout experiences. It also provides insights into subscriber behavior for informed decision-making.

Who has to manage {listing} and how long does it take to setup?

Who Uses Recurly in a Team:

Recurly is primarily used by finance teams for managing billing and revenue, product managers to enhance subscription offerings, and customer success teams to reduce churn and improve retention. Additionally, engineering teams use it for integration and automation, while marketing teams leverage its analytics for targeted campaigns.

Setting Up Recurly:

Implementing Recurly is a moderately-sized project, typically requiring collaboration between finance, IT, and product teams. The setup involves integrating with existing systems, configuring billing rules, and testing payment gateways. With Recurly's comprehensive support and documentation, businesses can efficiently onboard and scale operations, minimizing disruption and ensuring a smooth transition.

Is {listing} right for my store?

Recurly is ideal for subscription-based businesses across various industries, including SaaS, eCommerce, digital media, and online services. It excels in supporting companies that require robust billing solutions, flexible subscription models, and sophisticated dunning processes to reduce churn.

Enterprises operating globally benefit from its multi-currency and payment gateway support, making it suitable for scaling businesses with international reach. However, Recurly might not be the best fit for very small businesses or startups with minimal subscription management needs due to its comprehensive feature set, which could be more than necessary. Additionally, companies requiring extensive on-premises solutions might find cloud-based Recurly limiting.

Sustainability status

Features

  • Subscription Management
  • Billing & Invoicing
  • Global Payments
  • Churn Management & Revenue Recovery
  • Analytics & Reporting
  • Security & Compliance
  • Integrations & Extensibility

{listing} Pricing

Startup and small business - $0/month

  • Get started launching and growing your business
  • Free for the first 3 months — new customers only

Mid-market and enterprise - Pricing Available on Request

  • For established brands ready to scale and push the pace
  • Full access to the leading subscription management platform.
  • Simple, transparent pricing that scales as you grow.
  • No hidden monthly fees. No platform costs.

We do our best to keep pricing information up to date, but please do check the software partner's own website for the most up to date pricing information.

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