Tracktor

Tracktor is a tracking and order status app designed for eCommerce businesses using the Shopify platform. This app allows merchants to provide real-time tracking updates to their customers, enhancing the post-purchase customer experience. Tracktor integrates seamlessly with Shopify, enabling businesses to keep their customers informed about the status of their orders every step of the way.

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With Tracktor, customers receive automated notifications about their order status, including tracking information and delivery updates. This transparency helps build trust and satisfaction among customers, leading to increased loyalty and repeat purchases. Additionally, merchants benefit from reduced customer inquiries related to order status, saving time and resources.

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Overall, Tracktor enhances the efficiency of order tracking and management for Shopify stores, providing a user-friendly experience for both merchants and customers alike.

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Tracktor is a tracking and order status app designed for eCommerce businesses using the Shopify platform. This app allows merchants to provide real-time tracking updates to their customers, enhancing the post-purchase customer experience. Tracktor integrates seamlessly with Shopify, enabling businesses to keep their customers informed about the status of their orders every step of the way.

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With Tracktor, customers receive automated notifications about their order status, including tracking information and delivery updates. This transparency helps build trust and satisfaction among customers, leading to increased loyalty and repeat purchases. Additionally, merchants benefit from reduced customer inquiries related to order status, saving time and resources.

​

Overall, Tracktor enhances the efficiency of order tracking and management for Shopify stores, providing a user-friendly experience for both merchants and customers alike.

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Tracktor is run by ShopPad which has been in the Shopify and Shopify Plus ecosystem since nearly the beginning. They are literally one of the early partners of Shopify. They have an incredible company culture with a dedicated service team committed to helping merchants maximize the benefits of this tool and all the other tools in their suite. Their agents offer free installation of the app on your site along with customizations to your tracking page available with every tiered plan. Customizations like help designing your tracking page so the look and feel matches the rest of your site. And then you can add some recommended products or pop-ups to that page to naturally increase repeat purchase frequency.

Tracktor is run by ShopPad which has been in the Shopify and Shopify Plus ecosystem since nearly the beginning. They are literally one of the early partners of Shopify. They have an incredible company culture with a dedicated service team committed to helping merchants maximize the benefits of this tool and all the other tools in their suite. Their agents offer free installation of the app on your site along with customizations to your tracking page available with every tiered plan. Customizations like help designing your tracking page so the look and feel matches the rest of your site. And then you can add some recommended products or pop-ups to that page to naturally increase repeat purchase frequency.

Team members responsible for customer service, order fulfillment, and operations would benefit from using Tracktor. Customer service representatives can provide accurate order status updates, while fulfillment and operations teams can monitor and manage the shipping process efficiently.

Setting up Tracktor on a Shopify store is straightforward and user-friendly. The app offers a seamless integration process, typically requiring minimal technical expertise. Merchants can easily configure the app settings to match their branding and customize tracking notifications, making it a quick and hassle-free implementation.

If you are investing in any customer service resources, or want to improve your post purchase customer experience, an app like Tracktor can be a great tool for you. Especially when you're at that breaking point of being overwhelmed with those repetitive "where's my order" inquiries. Either your team is saving time, which saves you money, or your customer is saving time which makes them happy and they associate that happiness with you. Win win!

Also a really great fit for drop-shippers. Worth noting.

Tracktor is a Shopify-only tool, so if you're not on Shopify, this isn't for you. If you offer digital products or services and don't ship anything, if you have your own internal delivery system, offer onsite pickup or don't have a lot of shipping being done in general, you wouldn't need a delivery tracking system.