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The Best Order Tracking Tools for Ecommerce

Keep the excitement alive! Help customers know where their order is and when it will arrive.

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What are the best order tracking tools for Ecommerce?

Order Tracking is an absolute must in today's Ecommerce world. If customers can't track where their package is and when it will arrive, red flags will start to go up. Given that all the major shipping providers offer order tracking, you should have no problem making it easy for customers to keep track of their products.

Order Tracking

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What is Gorgias?

All-in-One Customer Support Specifically Designed for Ecommerce

What is Route?

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is Maropost Commerce Cloud?

Maropost Commerce Cloud is an all-in-one Ecommerce solution helping businesses move off of business processes into a centralized platforrm.

What is Starshipit?

Starshipit is a strong shipping and delivery tool for retailers and 3PLs , specifically best for the Australian, Asian and European regions.

What is Sendcloud?

Sendcloud is an all around shipping platform simplifying label creation, tracking, returns, etc. becoming the backbone of your shipping and logistics processes.

What is Rush?

Rush is a robust Order Management and Tracking Platform that better tracks and automates the shipping and tracking process, leading to between 700-1300% ROI.

What is Wonderment?

Wonderment is a proactive order tracking platform that sends notifications to consumers about the status of their order, including delayed or lost shipments.

What is SKUSavvy?

SKUSavvy is a true “end to end” Shopify warehouse management system with automation and mobile capacity, optimizing warehouse operations and efficiencies.

What is FUGU?

FUGU prevents more instances of fraud by following the purchaser after the purchase to better calculate the risk of fraud.

What is ShippingChimp?

ShippingChimp is an easy to use order notification, tracking and management system that helps to improve your customers’ post purchase experience.

What is Calcurates?

Giving you more accurate shipping rates for increased profitability.

What is Tidio?

Robust live chat and helpdesk solution for merchants of all sizes.

What is Tracktor?

Tracktor is an order tracking app that can be installed as a page on your website, allowing customers to easily see their order status, increasing satisfaction.

What is Re:amaze?

Re:amaze is a customer service and live chat platform for Ecommerce.

What is Richpanel?

Richpanel is the Ecommerce CRM created specifically for customer service teams.

What is Yardline?

Category and platform agnostic funding marketplace built specifically for Ecommerce brands and retailers.

What is Fueled Google Analytics 4 (GA4) Attribution Suite?

Clean up your Google Analytics 4 (GA4) data with better client and server-side event tracking.

What is Moast? is a solution that eCommerce brands can use to connect their prospective customers with existing customers for real life demos.

What is Reaktion?

Better tie together, analyze, and Increase your ecommerce profits with ease.

What is Brightpearl by Sage?

Brightpearl is a Retail Operating System for retailers & wholesalers designed for scale. 

What is Quartile?

Automated, Intelligent, Cross-Channel Ad Platform

What is

Fera is all about helping merchants gather and display customer reviews and user generated content to actually have an effect on sales.

What is Omnisend?

Omnichannel Marketing Automation Built for Ecommerce

Why use Order Tracking apps?

Again, all customers want to know where their package is. Something like 35% of all customer service inquiries have to do with finding where a shipment is or when it will arrive. Offering a simple tool that customers can use, either on your site or through an email, to answer this question themselves keeps the customer happy and saves you money by keeping customer service inquiries down.

When should you be investing in Order Tracking apps?

If you are investing in any customer service resources, or want to improve your post purchase customer experience, an order tracking app can be a great tool for you. Especially when you’re at that breaking point of being overwhelmed with those repetitive “where’s my order” inquiries. Either your team is saving time, which saves you money, or your customer is saving time which makes them happy and they associate that happiness with you. Win win!

Order tracking is also a really great fit for drop-shippers. Worth noting.

Who is managing these Order Tracking apps?

What are the most important Order Tracking features?