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Best Customer Service Helpdesk Apps for Ecommerce

Streamline support and sales with all-in-one support tools.

women holding tablet

What are the best Customer Service Helpdesks for Ecommerce?

A great Customer Service Helpdesk is going to combine all communication channels with your customer into one place. This may remind you of a CRM, but it is not designed for campaign or marketing communication so much as for responding, solving customer issues, and in the case of pre-sales chat, answering objections that help lead to sales.

Customer Service Helpdesk

What is Gorgias?

All-in-One Customer Support Specifically Designed for Ecommerce

What is Re:amaze?

Re:amaze is a customer service and live chat platform for Ecommerce.

What is Richpanel?

Richpanel is the Ecommerce CRM created specifically for customer service teams.

What is

Omnisend

Omnisend is the all-in-one marketing automation solution for Ecommerce.

What is

Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

Carro

Carro allows you to find out how many influencers have bought your product, subscribed to your email list, or follow you on social so you can build an authentic relationship with them to help sell your products.

What is

Gorgias

All-in-One Customer Support Specifically Designed for Ecommerce

What is

Viral Loops

Viral Loops improves customer lifetime value by incentivizing word-of-mouth marketing in pre-sale and post-sale campaigns.

What is

Re:amaze

Re:amaze is a customer service and live chat platform for Ecommerce.

Why use Customer Service Helpdesk apps?

When should you be investing in Customer Service Helpdesk apps?

You need a Helpdesk when you are overwhelmed with support inquiries and your support agents feel like they are juggling too much.

Who is managing these Customer Service Helpdesk apps?

What are the most important Customer Service Helpdesk features?

Still unsure what’s right for you?

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