[New Virtual Event] Black Friday / Cyber Monday Best Practices for Ecommerce - Sept 29 - 30

Product Overview

Updated: 12/13/19

SMS Bump is an SMS marketing tool designed specifically for Shopify stores. They are the largest SMS marketing tool in the Shopify app market, and they have extremely robust functionality and features.

Who is this for?

If you’re running an established store and aren’t doing SMS yet, what are you waiting for? It’s a proven revenue driver and not difficult to implement.

Who is this not for?

It’s less valuable for stores that don’t work on post-purchase retention or repeat purchases.

Category

SMS Marketing

Customers

Over 10,000 businesses

Company Size

11-50 employees

Founded

2018

Pricing

  • Monthly
Pay as you go SMSBump SMSBump Plus SMSBump Enterprise

Price

As much as you use

$34.99/mo

$59.99/mo

Custom

Global compliance delivery

Yes

Yes

Yes

Yes

Sign up credits

$0.30

$5

$15

$100

Discount on credits purchased

-

-

5%

10%

Top Integrations

 Mailchimp Integration
ReCharge Integration

SMSBump Alternatives

How Will SMSBump Work With My Ecommerce Store?

What makes SMSBump different than competitors?

Their dynamic abandon cart message, which populates the exact items in the cart, with images, and drives the user back to purchase. They also have similar functionality for post-purchase upsells, yay!

Another crucial feature is the dynamic coupon code, so that you can send unique, time sensitive offers, that drive urgency and increase conversion rate.

They serve nearly the entire world and automatically navigate all compliance issues so that you don’t have to.

What metrics is SMSBump going to improve for my Ecommerce store?

Their tool allows you to easily segment by country, by price of SMS, because sending texts does have a fixed cost associated with it, and by time of day. Perfect for avoiding a 12AM message to a customer, which is typically against international law, by the way. They do all this with automatic IP detection and phone number detection software, you don’t have to worry about it from your end at all.

Who has to manage SMSBump and how long does it take to setup?

There are some initial setup needs. You need to ensure you are compliant and setup your opt-in locations, which could be a pop-up, on your shipping detail page, or other places. Don’t worry about making these adjustments to your checkout pages, which should not be done by an amateur. You can ask their team for assistance.

You will want to setup and run SMS automations and campaigns and integrate this with your existing marketing efforts, which can take more time, perhaps up to 10 hours additional setup with 3 hours a month in marketing and reporting time.

When should you use SMSBump?

You should launch SMS marketing early on in your store’s lifecycle, as it really can be used at any stage, and it scales with your store. If you’re running an established store and aren’t doing SMS yet, what are you waiting for? It’s a proven revenue driver and not difficult to implement.

When shouldn't you use SMSBump?

There is a small fixed costs associated with SMS marketing, which means stores with low margins could be negatively impacted by adding SMS. It’s also less valuable, but probably still worth it, for stores that don’t work on post-purchase retention or repeat purchases.