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Data-Driven Loyalty: Rethinking Customer Engagement

May 12, 2021 11:00 AM
Hosted by:
Recart

Join Recart and its global audience of customers and partners to learn ecommerce scaling strategies

​Recart Webinars are live, virtual meetups where industry experts share their knowledge and best practices around e-commerce growth and marketing.

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​Data-Driven Loyalty: Rethinking Customer Engagement

Technology has evolved beyond comprehension over the years and so consumer behavior is changing. Having a data-driven loyalty program allows you to understand what works and what doesn’t with your customers. It also allows you to better experiment with different campaigns and promotions, which above all leads to better business decisions.

​It’s 5-25 times more costly to acquire a new customer than to retain an existing one. Also, members of loyalty programs tend to spend 12-18% more on average The majority of brands does a good job of retaining their customers through seasonal sales but they don’t realize their gap in the customer experience strategy: a data-driven loyalty program that will bring back current customers off-season.

​If you already rely on loyalty to some extent but want to evolve your data-driven organization and open up a whole new opportunity, join us for this virtual meetup.

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