Savant eCommerce Munich
Savant Events
Optimising your performance across touchpoints to win customers in a growing market

Savant eCommerce Munich is your best way to make meaningful connections with senior peers and stay up-to-date with the most pressing industry trends. At the event, you’ll meet 140+ Heads of eComm, CX, Digital, Marketing, Loyalty and CRM from the region’s top brands and retailers.
Attend to hear inspiring talks and join interactive discussions that will help you:
- Deliver a seamless omnichannel CX that engages customers
- Evaluate your performance across touchpoints to optimise your marketing mix
- Build a mobile strategy that leads shoppers to the products they want to buy
- Create a unique D2C proposition that stands out in a crowded market
- Use your loyalty programme to build strong, long-term customer relationships
- Make your campaigns more engaging and effective with data-driven marketing
- Provide relevant content that inspires customers to buy your products
- Personalise your messaging and offers in response to real-time market dynamics
- Leverage conversational commerce to give quick answers to busy customers
- Offer quick, convenient and sustainable delivery options
Key topics to be discussed
- Deliver a seamless omnichannel CX that engages customers
- Deliver a seamless omnichannel CX that engages customers
- Evaluate your performance across touchpoints to optimise your marketing mix
- Build a mobile strategy that leads shoppers to the products they want to buy
- Create a uniqueD2C proposition that stands out in a crowded market
- Use yourloyalty programmeto build strong, long-term customer relationships
- Make your campaigns more engaging and effective withdata-driven marketing
- Provide relevant content that inspires customers to buy your products
- Personaliseyour messaging and offers in response to real-time market dynamics
- Leverage conversational commerce to give quick answers to busy customers
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