EAZE WhatsApp Button

EAZE Chat Button is a simple tool for Shopify stores that makes it easy for customers to contact you. When you add this app to your store, it puts a chat button on your website. Shoppers can click the button to send you a message instantly, often through popular apps like WhatsApp.

Store owners can choose how the button looks, where it appears, and what it says. You can also set it to show only during your business hours. The app lets you add your own colors and style so it matches your store’s design.

EAZE Chat Button helps you respond to customer questions quickly, which can lead to more sales and happier customers. There’s a free version for basic needs, and a paid version with extra options. Overall, it’s an easy way to offer fast, personal support on your online store.

EAZE Chat Button stands out from other eCommerce chat tools because of its simple setup, deep customization, and multi-platform compatibility. Unlike many alternatives, EAZE lets you fully adjust the chat button’s look, position, and text—including custom CSS—so it perfectly fits your brand.

It supports multiple messaging apps like WhatsApp, and offers features such as business hours automation, multi-language support, and popup triggers to maximize customer engagement. EAZE also integrates seamlessly with analytics tools like Google Analytics and Meta Pixel, providing insights to help you optimize customer support and boost sales.

EAZE Chat Button can help improve key eCommerce metrics such as conversion rate, customer engagement, response time, and customer satisfaction. By enabling instant, direct communication, it encourages more inquiries, faster support, and a smoother shopping experience, all of which can positively impact sales and retention.

Who would use it:

Customer support agents and eCommerce managers are the primary users of EAZE Chat Button. Marketing teams may also use it to engage shoppers and gather feedback. Store owners or web admins typically handle setup and customization to ensure it matches the brand’s style and needs.

Setup size:

Setting up EAZE Chat Button is a small, straightforward project. Most Shopify users can install and configure it within minutes, without technical skills. Customization options are user-friendly, and no coding is required for basic use, making it accessible and quick for any small team.

EAZE Chat Button is ideal for small to medium-sized eCommerce businesses looking to boost customer engagement and provide fast, personal support. It’s especially useful for stores that rely on direct communication to answer questions, handle custom orders, or resolve issues quickly—such as boutique retailers, specialty shops, and service-based stores. Businesses targeting mobile shoppers or international customers also benefit from its multi-platform and multi-language features.

However, it may not suit larger enterprises needing complex support workflows, ticketing, or CRM integration, or businesses that do not interact with customers in real-time—such as dropshipping stores with outsourced support or automated fulfillment.