Conversational Commerce Apps
Apps that help you engage in conversations that sell!
Check out the most popular apps of 2020.


What is Conversational Commerce?
Conversational Commerce is when a brand responds or engages in a chat with a prospective customer around the product, cause, brand, or other related topics. By talking, you help them better understand your product, build trust, and ultimately, find the right products for them. This is a proven conversion rate booster, when done right, and only requires the slightest nuance of strategy.
Conversational Commerce
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Emotive is a blended tech tool that combines templated AI campaigns with customer support agents engaging customers through 2-way conversational commerce.


Tone is a “done for you” SMS Marketing tool that scales 1-1 communications with your customers.


Via is a mobile first, SMS marketing tool designed to increase opt-in and retention rates among your customers.


MyAlice offers conversational and social customer support – anywhere that your customers are. Monitoring all of your channels and responding with ease.


Certainly is an AI-driven conversational commerce platform that helps merchants engage in better sales and support chats to solve issues convert more users.


Rep.Ai allows your customers to manage their relationship with you conversationally, easily reordering their favorite products through their Amazon Alexa.


nativeMsg offers a fresh take on conversational commerce and ads through interactive "choose your adventure" experiences that boost ROAS and conversion rates.


ShopPop is a messenger marketing/chat marketing and conversational commerce tool designed to help your store better interact with customers.


CommentSold is a complete end-to-end Ecommerce platform centered around the Live Shopping experience.


Connecting your shoppers with your loyal customers to provide honest, authentic and unique shopping experiences.







Showday is an e-comm SaaS for interactive live shopping that collect consumer data and insights that capture attention and sales.


An interactive and shoppable video platform that increase in time-on-site and repeat purchases.

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Jumper.ai is a conversational and social commerce tool that allows you to chat with customers on any conversation platform.


Category and platform agnostic funding marketplace built specifically for Ecommerce brands and retailers.


Better tie together, analyze, and Increase your ecommerce profits with ease.


FUGU prevents more instances of fraud by following the purchaser after the purchase to better calculate the risk of fraud.


Opinew is a smart review platform for DTC brands showcasing reviews on their site from across the web for increased social proof and conversation rate.


Netcore is a customer engagement and experience platform that creates personalized digital experiences to fuel omni-channel growth.


Sendlane is an email and SMS marketing platform that combines functionality with methodology to increase conversions and total revenue.

Carro’s Brand Partnership tool is like going Shopping for products for your store, without a traditional wholesale relationship or any inventory commitments.


Rewind is an easy to use back up tool for your Shopify or BigCommerce store, providing peace of mind that when things break you will be able to fix them fast.


SMSBump is the largest SMS marketing tool in the Shopify app market, designed specifically for Shopify with extremely robust functionality and features.


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Viral Loops improves customer lifetime value by incentivizing word-of-mouth marketing in pre-sale and post-sale campaigns.
You use conversational strategies especially well when you have a complex product, a novel product, or a diverse product lineup.
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