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Mapp Marketing Cloud
Jun 10, 2025
Customer Retention
Customer Retention
Analytics & Attribution
Website Content
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Mapp Marketing Cloud

Drive more sales with AI-powered customer insights and personalized cross-channel marketing for your eCommerce store.

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What is {listing}?

Mapp is a comprehensive marketing platform known as the Mapp Marketing Cloud. It offers a suite of tools designed to enhance digital marketing strategies through data-driven insights and customer engagement.

The platform includes a Customer Data Platform (CDP) which unifies data to provide a single view of the customer, enabling businesses to execute personalized marketing campaigns. It leverages artificial intelligence for predictive analytics, advanced personalization, and marketing automation, helping businesses optimize their digital marketing efforts across various channels such as email, mobile, and web.

Mapp also provides digital analytics services, strategic data consulting, and technical support to ensure effective marketing performance. Their solutions cater to a wide range of industries, offering case studies and success stories to illustrate their impact. Additionally, Mapp emphasizes collaboration through its partner program and resources like blogs, webinars, and learning tools to support marketers in maximizing their campaign outcomes.

What makes {listing} different than competitors?

Mapp distinguishes itself from other eCommerce tools through its robust data-driven marketing capabilities and emphasis on personalization. Its platform integrates a Customer Data Platform (CDP) that consolidates disparate data sources to create a unified customer view, enabling highly targeted and personalized marketing efforts.

Mapp's use of predictive analytics and artificial intelligence allows businesses to anticipate customer behavior and optimize campaigns across multiple channels. Furthermore, Mapp provides a comprehensive suite of services, including digital analytics and strategic consulting, ensuring that businesses not only execute effective marketing strategies but also continuously refine them for optimal performance in a competitive landscape.

What metrics is {listing} going to improve for my eCommerce store?

Mapp enhances key eCommerce metrics such as conversion rates, customer lifetime value, and engagement rates. By leveraging data-driven insights, personalized marketing, and predictive analytics, Mapp optimizes customer journeys and campaign effectiveness, ultimately leading to increased sales, improved customer retention, and higher overall marketing ROI.

Who has to manage {listing} and how long does it take to setup?

Who in a Team Would Use Mapp:

Marketing professionals, data analysts, and customer experience managers typically use Mapp. These team members leverage its data-driven marketing tools to enhance campaign effectiveness, personalize customer interactions, and gain insights into consumer behavior, ultimately driving strategic decisions and improving overall marketing performance.

Setting Up Mapp:

Implementing Mapp involves integrating existing data sources into its platform, configuring marketing automation workflows, and training team members. While the setup complexity depends on the organization's size and data infrastructure, Mapp provides support and consulting services to streamline the process, making it manageable for teams of various sizes.

Is {listing} right for my store?

Mapp is particularly beneficial for medium to large enterprises that require sophisticated data-driven marketing solutions to enhance customer engagement and optimize campaigns. Industries such as retail, eCommerce, finance, and travel can leverage Mapp's capabilities to personalize marketing efforts and improve ROI. Its robust analytics and customer data platform are ideal for businesses focusing on detailed customer insights and multi-channel marketing strategies.

Conversely, Mapp might not be suitable for very small businesses or startups with limited marketing budgets or simple needs, as its advanced features and comprehensive setup might be more than necessary for organizations with basic marketing requirements.

Sustainability status

Features

  • Customer Data Platform (CDP)
  • Artificial Intelligence (AI) and Analytics
  • Advanced Personalization
  • Marketing Automation
  • Digital Analytics
  • Cross-Channel Customer Engagement

{listing} Pricing

Essential - Starting from £2,500/month (Billed annually)

  • Email & SMS Automation
  • Web Personalization & Overlays
  • Drag & Drop Advanced Segmentation
  • ChatGPT Content Generation
  • Product Recommendations

Professional - Starting from £2,950/month (Billed annually)

Everything in Essential, plus:

  • Full Mapp AI Assistant
  • Web & Mobile Analytics
  • Alerts, KPI Forecast & Anomaly Detection
  • Customer Journey Analysis
  • RFM Modelling

Custom - Pricing Available on Request

Everything in Professional, plus:

  • Web & Mobile Push
  • In-App Messaging
  • Custom Onboarding & Dashboards
  • Flexible Data Model
  • Data Streams

We do our best to keep pricing information up to date, but please do check the software partner's own website for the most up to date pricing information.

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