ReplyDesk

December 1, 2022

A simple and effective helpdesk solution that automates customer support processes so online merchants can respond quickly to customer inquiries, taking time back to focus on selling more.

Primary category:

Secondary category:

Goals:

Videos

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Details

Integrations

Amazon
Ebay
Etsy
WooCommerce
BigCommerce
Shopify
Instagram
Twitter
Facebook

Features

Advanced Filtering and Sorting
Customizable Email Templates
Customer Information
Auto Responder
Ticketing System
Custom Rules
Send Follow-up Emails
Unlimited Email Inboxes

Essential

FREE
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Unlimited Tickets
1 Sales Channel
Tags
Snooze
Order Actions
Inbox Management
Process disputes, returns and refunds
Unlimited Labels & Fields
Permissions

Professional

$29/Mo
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Everything in Previous Plan
Team Management
Collision detection
5 Language Translations
Auto Responder
KPI Insights
99.9% SLA
Feedback Alerts
Resolution Center
Automated Messages
Feedback Reminder
Order Management

Growth

$159/Mo
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Everything in Previous Plan
Unlimited Staff Accounts
Dedicated Account Manager
Onboarding
Priority Support
Unlimited Historical Data

All about

What is ReplyDesk?

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

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Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What makes ReplyDesk different than competitors?

What metrics is ReplyDesk going to improve for my Ecommerce store?

Who has to manage ReplyDesk and how long does it take to setup?

Is ReplyDesk right for my store?

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ReplyDesk

We helped 10,000+ customers help grow.