Shop Phone tracks and notifies you of key events that will help you, or a team member, keep in touch with customers and prospective customers through a direct phone call, SMS, WhatsApp, Email, or FaceTime.
While there are great abandoned cart email automations, and SMS automations, they don’t bring the real human connection into the business. Shop Phone brings the manual, person-to-person relationship back to your Ecommerce store.
For that reason, they focus on alerting merchants about key opportunities, opportunities worth a real conversation, such as when someone abandons a $500 cart. Or maybe they’ve just placed a massive order and you want to reach out to thank them.
The most common workflow is sending out a text to chat with the customer, following up with perhaps an email, or maybe you will do a FaceTime with them to show them around your showroom, or the like.
What’s a Rich Text element?
The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.
Static and dynamic content editing
A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!
How to customize formatting for each rich text
Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.
.png){kind=icon}
