CDO Retail Exchange 2027

Held over 2 days at Hilton Syon Park, London, the Chief Data Officer (CDO) Retail Exchange is a closed-door, invitation-only forum built for senior data, AI and digital decision-makers shaping the future of retail and eCommerce.

This event is worth attending because it pairs practical, ROI-driven content with high-calibre, peer-level conversations that are hard to find at larger, open conferences.

What attendees can expect to get out of it:

• Real-world case studies: If you attend, you will hear candid examples of what’s working (and what isn’t) when retailers apply AI and advanced analytics to priorities like replenishment, fraud reduction and faster access to insights using NLP.
• AI governance & enablement: You will learn how leading teams are approaching governance, risk and responsible AI, plus what it takes to raise AI literacy and adoption from HQ through to store operations.
• Data quality & modernisation lessons: If you attend, you will pick up tactics for navigating persistent data-quality challenges and modernisation efforts (including large-scale platform and ERP ecosystems), with takeaways you can pressure-test against your own roadmap.
• Operating model insights: You will get perspective on the organisational shifts required to embed AI into everyday workflows—covering collaboration patterns, ownership, and ways to move from pilots to scaled impact.
• High-intent networking: If you attend, you can expect curated peer-to-peer discussions and structured 1:1 meetings designed to accelerate learning and supplier evaluation—especially useful if you’re actively prioritising projects for the next 6–18 months.

Attendance is paid in the sense that it is not a free, open-registration event; participation is controlled via an invitation/request process and limited to qualified leaders, alongside a select group of solution partners.

For the latest agenda themes, invitation criteria, and event logistics, check the event website for more details.