Savant Retail Congress London 2027

Savant Retail Congress – London is a one-day boutique congress held at Park Hyatt London River Thames in Nine Elms, London, right on the riverside. Now in its 12th annual edition, it's run by Savant Events and focuses on eCommerce, marketing, CX and last-mile operations.

The format is deliberately intimate. Rather than a sprawling expo, it brings together 250+ senior eCommerce, marketing, digital and customer experience leaders from the UK's most dynamic brands, retailers and manufacturers, with a strong brand-to-vendor ratio that keeps the day collaborative and learning-focused rather than a hard sell.

Here's what you'll get out of it:

• Expert-led sessions: a full program on the latest eCommerce, digital marketing and CX strategies, with practical tools to keep your business ahead
• Research-driven discussions: curated sessions built around the most urgent challenges and opportunities facing UK retail, shaped by Savant's advisory board of industry leaders
• Real speaker insight: 30+ influential speakers from brands like REFY Beauty, Vinted, Seasalt Cornwall, Mars Wrigley and Estée Lauder, sharing actionable lessons learned
• 1-2-1 meetings: pre-arranged meetings designed to help you form meaningful connections and get tailored advice
• Dedicated networking: plenty of time built in to swap ideas, build partnerships and explore fresh trends with senior peers

For anyone aiming to excel in eCommerce, digital marketing, or customer experience, it's a strong day of learning and connection in one of London's most elegant riverside settings.

This is a paid event, with complimentary VIP passes available to qualified retailers and brands. Check the event website below for the full agenda, speakers, and registration.