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November 2, 2023

Enabling you to convert the visitors who don't want to buy right now



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Shopify Plus


Forecasting Tools
Stock Availability Monitoring
Price/Stock Availability Analytics
Inventory Forecasting
Inventory Budgeting
Pre-order functionality
Price optimisation


£49 / month
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Revenue operations


£249 / month
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Marketing Performance Insights
Customizable Automation


Contact us
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Custom-Built Operations

All about

What is Flare?

Flare offers a unique solution that enables businesses to convert visitors who may not be ready to purchase immediately. By utilizing the features provided by Flare, businesses can engage with these visitors and potentially turn them into future customers.

One of the key features that supports this conversion is the live chat functionality. With live chat, businesses can proactively reach out to visitors who seem hesitant or have questions. By initiating a conversation, businesses can provide helpful information, address concerns, and guide visitors towards a future purchase.

Additionally, Flare provides various tools to capture visitor information and build a database for future marketing efforts. This includes options to collect email addresses or enable visitors to sign up for newsletters, allowing businesses to stay in touch with potential customers and nurture the relationship over time.

By using Flare's comprehensive communication platform, businesses can effectively engage with visitors who are not yet ready to buy, increasing the chances of converting them into loyal customers in the future.

What’s a Rich Text element?

The rich text element allows you to create and format headings, paragraphs, blockquotes, images, and video all in one place instead of having to add and format them individually. Just double-click and easily create content.

  • List

Static and dynamic content editing

A rich text element can be used with static or dynamic content. For static content, just drop it into any page and begin editing. For dynamic content, add a rich text field to any collection and then connect a rich text element to that field in the settings panel. Voila!

How to customize formatting for each rich text

Headings, paragraphs, blockquotes, figures, images, and figure captions can all be styled after a class is added to the rich text element using the "When inside of" nested selector system.

What makes Flare different than competitors?

Flare stands out from other similar eCommerce tools due to its customer-centric approach and focus on real-time communication. While many eCommerce tools provide basic features like live chat, what sets Flare apart is its emphasis on converting hesitant visitors into customers. Its proactive live chat functionality allows businesses to initiate conversations with potential customers and address their concerns, increasing the likelihood of conversion.

Furthermore, Flare offers customization options, intelligent analytics, and comprehensive reporting, enabling businesses to tailor the platform to their specific needs and gain valuable insights into customer behavior. This customer-centered approach and commitment to enhancing customer engagement make Flare a distinctive and powerful eCommerce tool.

What metrics is Flare going to improve for my Ecommerce store?

Flare can help improve key eCommerce metrics such as conversion rate, customer engagement, and customer satisfaction. Its real-time communication tools, customization options, and data analytics enable businesses to optimize their marketing strategies, enhance customer interactions, and ultimately drive growth in their online sales.

Who has to manage Flare and how long does it take to setup?

In a team, customer support representatives or sales personnel would typically use Flare to engage with website visitors and provide real-time assistance.

Setting up Flare can be considered a relatively small project as it involves integrating the platform into the existing website infrastructure and customizing it to match the business's branding. With proper technical guidance and support from the Flare team, the setup process can be efficient and straightforward.

Is Flare right for my store?

Flare is ideal for businesses across various industries that prioritize customer engagement and want to enhance their online communication. It caters to eCommerce companies, online retailers, service providers, and any businesses that value real-time interaction with their website visitors. Flare is particularly beneficial for those looking to convert hesitant visitors into customers by providing proactive live chat support and personalized assistance.

However, Flare may not be suitable for businesses that do not heavily rely on online interactions or have limited customer inquiries. For example, businesses with minimal website traffic or those that primarily operate offline may not fully utilize the features and benefits offered by Flare. It is essential to assess the specific needs and customer engagement strategy of a business before determining if Flare is the right fit.

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