EF eCommerce Forum 2027

The eCommerce Forum is a one-day eCommerce and digital commerce event taking place at Hilton London Canary Wharf, London (UK). It’s designed to connect senior eCommerce leaders with solution providers through structured, pre-arranged conversations alongside practical learning sessions.

What you can expect (and why it’s worth attending)

• You’ll get focused 1-to-1 meetings with relevant tech and service providers, making it easier to evaluate solutions without spending months in back-to-back sales calls.
• You’ll discover new tools and partners across the eCommerce ecosystem (from platform and performance support to operational and customer experience solutions) and compare options efficiently in one place.
• **You’ll learn from keynotes and panels **that explore current challenges, emerging trends, and real-world best practices—useful if you’re responsible for revenue growth, digital performance, customer experience, or operational efficiency.
• You can sharpen your strategy by pressure-testing ideas with peers who face similar issues around acquisition costs, conversion, retention, and scaling operations.
• **You’ll build high-quality industry connections **with other eCommerce and digital managers—helpful for benchmarking, partnerships, and future hiring or collaboration.
• You’ll leave with clearer next steps, whether that’s shortlisting suppliers, identifying quick wins, or gathering internal buy-in with stronger market context.

Attendance options include paid passes (the event website provides the latest ticket and eligibility details).

For agendas, meeting formats, speaker updates, and registration information, check the event website for the most up-to-date details.