[New Virtual Event] Black Friday / Cyber Monday Best Practices for Ecommerce - Sept 29 - 30

The State of Ecommerce Customer Service Industry Report for 2019

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Gain essential insights into:

  • The top 3 support channels to add in 2019.
  • The pros and cons of having on-site chat.
  • The cost of a support ticket and industry standards.
  • Support automation techniques and how to improve customer experience.
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