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The Best Operations and Logistics Apps for Ecommerce

From handling inventory to getting the product landed at your customer's doorstep.

women holding tablet

What are the best Operations and Logistics apps for Ecommerce?

Great apps in this category are going to make it easy for your operations team to do their job. From avoiding painful spreadsheet problems that plague all of Ecommerce, to making it easier for your customers to return their product without talking to a support agent. As you scale your store, this becomes one of the most crucial components of your business. After all, if you can't get products to customers, you aren't going to be in business very long.

Operations and Logistics

What is Route?

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is ShipBob?

ShipBob is a shipping software platform and Agile fulfillment network or 3PL with 5 fulfillment centers across the United States, and 5 more on the way.

What is Gorgias?

All-in-One Customer Support Specifically Designed for Ecommerce

What is Rewind?

Rewind is the back up tool for your Shopify store.

What is LTVplus?

LTVplus is Expert Ecommerce Customer Service outsourcing that cares about conversion rate and retention.

What is RefundSniper?

RefundSniper does exactly one thing: Amazon Inventory Accountability Auditing. For both Seller Central and Vendor Central. 

What is Vesta?

Vesta is a data cleansing tool that collects, cleans and connects vendor products to your online store.

What is Mesa?

Mesa is like Zapier for Ecommerce. There is a clear benefit to being focused in the Ecommerce niche because a tool like Mesa understands the needs of merchants much better than tools not specific to Ecommerce.

What is Re:amaze?

Re:amaze is a customer service and live chat platform for Ecommerce.

What is Tracktor?

Tracktor is an order tracking app that can be installed as a page on your website, allowing customers to easily see their order status.

What is FreeUp?

FreeUp is a hiring platform that provides access to pre-vetted freelancers, helping you to get your work done faster.

What is Richpanel?

Richpanel is the Ecommerce CRM created specifically for customer service teams.

What is

Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

Mesa

Mesa is like Zapier for Ecommerce. There is a clear benefit to being focused in the Ecommerce niche because a tool like Mesa understands the needs of merchants much better than tools not specific to Ecommerce.

What is

Tracktor

Tracktor is an order tracking app that can be installed as a page on your website, allowing customers to easily see their order status.

What is

Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

Mesa

Mesa is like Zapier for Ecommerce. There is a clear benefit to being focused in the Ecommerce niche because a tool like Mesa understands the needs of merchants much better than tools not specific to Ecommerce.

What is

Tracktor

Tracktor is an order tracking app that can be installed as a page on your website, allowing customers to easily see their order status.

What is

Inventory Planner

Inventory Planner is an inventory management tool that allows you to optimize your product management.

What is

Returnly

Returnly makes returns easier for your customers through their self-serve return and exchange platform.

What is

Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

ShipBob

ShipBob is a shipping software platform and Agile fulfillment network or 3PL with 5 fulfillment centers across the United States, and 5 more on the way.

What is

Mesa

Mesa is like Zapier for Ecommerce. There is a clear benefit to being focused in the Ecommerce niche because a tool like Mesa understands the needs of merchants much better than tools not specific to Ecommerce.

What is

Inventory Planner

Inventory Planner is an inventory management tool that allows you to optimize your product management.

What is

Returnly

Returnly makes returns easier for your customers through their self-serve return and exchange platform.

What is Carro Brand Partnerships?

Using Carro’s Brand Partnership tool is like going Shopping for products for your store, without a traditional wholesale relationship or any inventory commitments.

What is Fera.ai?

Fera is all about helping merchants gather and display customer reviews and user generated content to actually have an effect on sales. It is meant to be simple and customizable, giving merchants the maximum amount of control over how content is used.

What is accessiBe?

accessiBe helps merchants to allow people with disabilities to effectively use their website.

What is levAR?

levAR is an Augmented Reality and 3D visualization app available in the Shopify app store.

What is ShopPop?

ShopPop is a messenger marketing/chat marketing and conversational commerce tool designed to help your store better interact with customers.

What is Rewind?

Rewind is the back up tool for your Shopify store.

What is Pricestack?

Pricestack is the most robust price testing tool for mid-market merchants.

What is FenixCommerce?

FenixCommerce utilizes customer location and data to select the best shipping options and provide predicted delivery dates right at checkout.

What is Recart?

Recart is a messenger marketing tool featuring robust features like integrations with click to messenger ads.

What is Carro?

Carro allows you to find out how many influencers have bought your product, subscribed to your email list, or follow you on social so you can build an authentic relationship with them to help sell your products.

What is Route?

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is Viral Loops?

Viral Loops improves customer lifetime value by incentivizing word-of-mouth marketing in pre-sale and post-sale campaigns.

What is Omnisend?

Omnisend is the all-in-one marketing automation solution for Ecommerce.

Why use Operations and Logistics apps?

You're going to use these tools as fires come in. Meaning, when you get too many returns that your head is going to explode, you need a tool for that. When you start losing track of your inventory because its scattered across your garage, you are going to need an inventory management solution to better understand what you have in stock and how to get it to customers. When your customers start asking you "Hey, where's my order?" to the point that it becomes your suppor teams full time job to answer, you're going to want a tool that helps mitigate those tickets by allowing autonomous order lookup, etc.

When should you be investing in Operations and Logistics apps?

Investing in operations and logistics tools happens at every stage of your business, but should often be centered around key hires. When you bring in a head of customer support, you may want to give them a tool to streamline their efforts. When you bring in an operations manager, or logistics support, they will likely need a tool. When you bring in a product sourcing team member, they need a tool, etc.

Who is managing these Operations and Logistics apps?

Typically these tools are managed by the operations manager, head ofEcommerce, COO, or you as the CEO.

What are the most important Operations and Logistics features?

You're looking to tie multiple data sources together and get the information you need - typically shipping, billing, order, or inventory information into the hands of your team, and your customers, as appropriate.

Still unsure what’s right for you?

Chat with an Ecommerce tech expert and we’ll look at your site, the stage of your business, and your resources
to help you find the right tools to grow your store.
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