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The Best Operations and Logistics Apps for Ecommerce

From handling inventory to getting the product landed at your customer's doorstep.

women holding tablet

What are the best Operations and Logistics apps for Ecommerce?

Great apps in this category are going to make it easy for your operations team to do their job. From avoiding painful spreadsheet problems that plague all of Ecommerce, to making it easier for your customers to return their product without talking to a support agent. As you scale your store, this becomes one of the most crucial components of your business. After all, if you can't get products to customers, you aren't going to be in business very long.

Operations and Logistics

What is Inventory Planner?

Inventory Planner is an inventory management tool that allows you to optimize your product management.

What is

Omnisend

Omnisend is the all-in-one marketing automation solution for Ecommerce.

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Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

Carro

Carro allows you to find out how many influencers have bought your product, subscribed to your email list, or follow you on social so you can build an authentic relationship with them to help sell your products.

What is

Viral Loops

Viral Loops improves customer lifetime value by incentivizing word-of-mouth marketing in pre-sale and post-sale campaigns.

What is

Inventory Planner

Inventory Planner is an inventory management tool that allows you to optimize your product management.

What is

Shop Quiz by OctaneAI

OctaneAI, which started as a Messenger platform, and recently launched an SMS marketing platform, has now expanded into Shoppable quizzes.

Why use Operations and Logistics apps?

You're going to use these tools as fires come in. Meaning, when you get too many returns that your head is going to explode, you need a tool for that. When you start losing track of your inventory because its scattered across your garage, you are going to need an inventory management solution to better understand what you have in stock and how to get it to customers. When your customers start asking you "Hey, where's my order?" to the point that it becomes your suppor teams full time job to answer, you're going to want a tool that helps mitigate those tickets by allowing autonomous order lookup, etc.

When should you be investing in Operations and Logistics apps?

Investing in operations and logistics tools happens at every stage of your business, but should often be centered around key hires. When you bring in a head of customer support, you may want to give them a tool to streamline their efforts. When you bring in an operations manager, or logistics support, they will likely need a tool. When you bring in a product sourcing team member, they need a tool, etc.

Who is managing these Operations and Logistics apps?

Typically these tools are managed by the operations manager, head ofEcommerce, COO, or you as the CEO.

What are the most important Operations and Logistics features?

You're looking to tie multiple data sources together and get the information you need - typically shipping, billing, order, or inventory information into the hands of your team, and your customers, as appropriate.

Still unsure what’s right for you?

Chat with an Ecommerce tech expert and we’ll look at your site, the stage of your business, and your resources
to help you find the right tools to grow your store.
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