In development

We're currently working on our mobile experience. This should be ready very soon - if you need to get in touch please contact us, or check back soon.

Customer Loyalty Apps

To engage and retain your customer base.

women holding tablet

What are Customer Loyalty Apps?

Customer Loyalty apps, or just "Loyalty" apps for short, are tools focused on building a real relationship with your customer that drives them closer to your brand and thus makes them more likely to keep purchasing from you. Most of the time these tools have some sort of points or cash based system that rewards customers for taking actions like social following, social sharing, telling a friend, filling out a survey, or purchasing products.

Customer Loyalty

What is Tapcart?

Create Your Own Branded iOS and Android Apps

What is LoyaltyLion?

LoyaltyLion is a data driven loyalty and engagement platform.

What is ReConvert?

ReConvert is a “thank you” page optimizer that allows you to resell to your customers after check out. It has a simple drag and drop interface that lets you completely customize your page and offers different pages based on triggers you set.

What is

Omnisend

Omnisend is the all-in-one marketing automation solution for Ecommerce.

What is

Route

Route is a free for merchants shipping insurance app with built in visual package tracking, kind of like Uber, for your packages...

What is

Tapcart

Create Your Own Branded iOS and Android Apps

What is

Carro

Carro allows you to find out how many influencers have bought your product, subscribed to your email list, or follow you on social so you can build an authentic relationship with them to help sell your products.

What is

LoyaltyLion

LoyaltyLion is a data driven loyalty and engagement platform.

What is

Viral Loops

Viral Loops improves customer lifetime value by incentivizing word-of-mouth marketing in pre-sale and post-sale campaigns.

Why use Customer Loyalty apps?

Loyalty apps, when executed properly, and with the right brand, will have a massive impact on how you communicate with your customers, and how they perceive your brand.

When should you be investing in Customer Loyalty apps?

Companies of all sizes should have a loyalty program of some sort. The more you see existing referrals, shares, and engagement, the more likely a tool like this will excite your customer base and drive positive revenue results. That being said, companies with low repeat purchases, low engagement, and low referrals will see a smaller impact with loyalty. Think of these types of tools as amplifiers of your brand excitement. You still gotta build the hype, they help get it in the hands of the customers.

Who is managing these Customer Loyalty apps?

In smaller companies this will be managed by the head of marketing, or store owner directly. As you grow you may put one person in charge of your loyalty program or even brand out a retention department underneath marketing. You could also build a customer experience department which bridges loyalty and customer service. Retention, especially in product subscription companies, is crucial to success, and therefore you should be thinking about how to put dedicated resources on improving this often undervalued component to any successful business.

What are the most important Customer Loyalty features?

When it comes to loyalty apps, you need them to be easy to use. The core metrics to pay attention to are:

  • How many users are active on my loyalty platform?
  • How many points have my users accrued?
  • How many points are my users redeeming?

Yes you actually want users to redeem points, as this is a sign of a valuable program.

And of course you are studying other things like lifetime value, average order value, and the impact on your overall margins.

Still unsure what’s right for you?

Chat with an Ecommerce tech expert and we’ll look at your site, the stage of your business, and your resources
to help you find the right tools to grow your store.
Get advice - it's free
Completely free. No catch